Speech is the primary means of communication of the human being; it is thus essential that the growing set of services, including telecommunications, can be provided by this natural way.

For the vast majority of Telecommunications Operators, the easiest way to provide services to its customers is to supply data or text messages, following the format closest to the products of existing software.

INOV accompanied the beginnings and evolution of the first Telephone Information System in Portugal (Information Service 118), a system supporting the Operator in providing services to its customers.

Today INOV presents for Telecommunications Operators competitive speech-related solutions In-IVR™ and In-Voice™.

In-IVR™ is the INOV platform for interactive speech services and In-Voice™ is the modularly expandable Voice Mail system adapting to the growing needs of Telecommunications Operators.

Accumulated experience allows the team of INOV engineers to make the platforms more competitive, implementing innovative modules that result in better offers of services that modern Telecommunication Operators provide to their customers.

A team of INOV engineers can play a role of a partner and/or consultant for companies wishing to commercialise the INOV platforms in the international markets.