When addressed, the subject software quality can have several meanings. You may state, for example, that the quality of a particular application means the absence of crashes. In other cases it may mean the correlation between the application in question and the client's or user's expectations. Quality can also mean the implementation of compliance with the established requirements (assuming that the requirements are correctly specified). A general definition of quality can be formulated as the degree of application compliance with the pertinent requirements, both specified and implicit.
In the area of Software Quality Assurance the INOV offer focuses on the sub-areas of Configuration Management (CM) and Software Testing. In relation to CM, the INOV offer includes definition and documentation of the CM processes, tool installation and adaptation as well as tool & process specific training of the CM team. In the sub-area of testing, INOV participation can vary from planning to automate testing, passing to the test implementation.
In the area of CM the INOV offer is especially directed to public or private entities that use a considerable set of IT applications, where the installed version control is crucial to ensure that the maintenance teams may, at any time, have access the latest versions of production applications and to all kind of existing information about them, which includes manuals, procedures, contacts, etc. In the area of testing INOV may act as an independent partner that ensures that the delivery of a particular system is in line with the specifications, both technical and functional.